Contact
Contact Glyco Reset: Order Desk, Website Email and Returns Address
For tracking, changes and refunds on an order you have placed, call the Glyco Reset order desk at +1 (302) 200-3480 or email [email protected] with your order ID. For page errors, privacy or press, write to [email protected] (Mon-Fri 9:00am-5:00pm ET); it cannot see orders. Use the New York returns address only for an approved refund.
Written by the Glyco Reset editorial teamUpdated
Contact
How do I contact Glyco Reset support?
Four ways in. The right one depends on whether your question is about an order or about our pages.
Tracking, changes and refunds
+1 (302) 200-3480
[email protected]
Order desk. This desk can see your order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
205 Hudson Street, Floor 7
New York, NY 10013
Mail only. No walk-in sales.
Returns (New York)
9 West 57th Street, Floor 31
New York, NY 10019
Include your full name, email and order ID. The buyer pays return shipping; use a tracked service.
The front label says "By Ovicia". No back label, address or phone appears in any photo we have. For orders placed through this site, use the order desk above.
Glycoresetdaily is a U.S. stocking partner, so our contacts cover orders placed through our links. Pages calling themselves "official" on other domains may list other numbers; we cannot vouch for those, and the where to buy page explains why.
Pick a channel
Which Glyco Reset contact fits my question?
The order desk handles anything tied to a purchase. The website inbox handles everything about the site itself. Picking the right one saves you a second message.
| Your question | Best contact | Have ready |
|---|---|---|
| Where is my parcel? | Order desk, +1 (302) 200-3480 | Order ID, email used at checkout |
| Change or cancel an order | Order desk, as soon as possible | Order ID, the change you need |
| Refund within 60 days | Order desk by phone first | Order ID, date of purchase |
| Order help by email | [email protected] | Order ID in the subject line |
| A mistake on one of our pages | [email protected] | Page address, the sentence in question |
| Privacy or data request | [email protected] | The email address you used with us |
| Press or partnership | [email protected] | Your outlet and deadline |
| A health question | Your doctor or pharmacist | The bottle and your medicine list |
Order support
When should I call the Glyco Reset order desk?
Call the order desk at +1 (302) 200-3480 for anything about a purchase: tracking, a wrong address, a missing or damaged bottle, a pack change, or a refund. It is the only contact that can open your order record.
- Call early if you need to change an order; once a parcel ships, changes get harder.
- For a refund, call before day 60 from purchase. The 60-day money-back window starts on the order date, not the delivery date.
- Ask for a reference number at the end of the call and write it down.
- Prefer email? Write to [email protected] and put the order ID in the subject.
Tracking details also sit in your order email. Check it first; the shipping page explains what each status means.
Website inbox
What can the Glyco Reset website email help with?
The website email, [email protected], covers the site: pages, typos, privacy and press. It is staffed Mon-Fri 9:00am-5:00pm ET, and replies usually come within two business days.
It cannot look up, change or refund an order. Payment and order records live with the brand's order page and the order desk, not with this website. Sending an order question here only adds a day before someone points you to +1 (302) 200-3480.
Send the page address and the exact sentence. If it concerns the label, a clear photo of your bottle helps. Fixes follow our editorial standards.
Before you write
What should I include when I contact Glyco Reset?
Order ID
It is in the order email. Without it, the desk has to search by name, which takes longer.
Email and name
Use the same ones you gave at checkout so the record matches.
Pack and date
Say whether you bought 1, 3 or 6 bottles, and when.
What went wrong
One or two lines. For damage, a photo of the bottle and the box.
Never send full card numbers by email. The desk does not need them to find an order.
Returns
When do I use the Glyco Reset returns address?
Only for a refund the order desk has agreed to. The returns address is 9 West 57th Street, Floor 31, New York, NY 10019, USA. Do not mail letters, questions or unopened parcels there without calling first.
Call first
Ring +1 (302) 200-3480 with your order ID within 60 days of purchase.
Pack the return
Put your full name, email and order ID inside the parcel.
Ship with tracking
The buyer pays return shipping. Keep the tracking number until the refund posts.
Refunds go out 3-5 business days after the return is credited, then 5-10 days for your card to show it. The refund policy has the details.
Health questions
Can Glyco Reset support answer medical questions?
No. The order desk and the website team are not clinicians. Questions about blood sugar, medicine or side effects belong with your doctor or pharmacist, who knows your history.
Speak with your doctor before adding any supplement, and never change insulin, metformin or other medicine on your own. Vinegar may also lower potassium with water pills or insulin (Mayo Clinic: apple cider vinegar).
If you think a supplement harmed you, stop taking it, call your doctor, and report it to the FDA at 1-888-INFO-FDA or through its online portal (FDA 101: Dietary Supplements). Tell the order desk too, so the report reaches the company.
Our side effects page lists what apple cider vinegar can do to teeth, throat and stomach.
By mail
Where is the Glyco Reset office?
Our office is at 205 Hudson Street, Floor 7, New York, NY 10013, USA. It receives mail only: there are no walk-in sales, pickups or drop-off returns. Returns go to the separate returns address after you call the order desk.
FAQ
Contact Glyco Reset FAQ
What is the Glyco Reset customer service phone number?
The Glyco Reset order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds, and it can see your order record. Have your order ID from the order email ready when you call.
Which email should I use for Glyco Reset questions?
There are two. For an order you have placed, or a refund, email [email protected] with your order ID. For page errors, privacy or press, write to [email protected], Mon-Fri 9:00am-5:00pm ET; that website inbox cannot see or change orders.
Can I change or cancel a Glyco Reset order after paying?
Call the order desk at +1 (302) 200-3480 as soon as you can, with your order ID. Changes are easiest before the parcel ships. If it has already shipped, ask about a refund under the 60-day money-back window from purchase.
Can I return Glyco Reset to the New York office?
No. The office at 205 Hudson Street receives mail only. Approved returns go to the separate returns address at 9 West 57th Street, Floor 31, after you call the order desk. Include your name, email and order ID, and use tracking.
Why can't the website email help with my Glyco Reset order?
The website team runs the pages, not the checkout. Payment and order records stay with the brand's order page and the order desk, so the website inbox has no access to them. Call +1 (302) 200-3480 for anything tied to a purchase.
How do I report a side effect from Glyco Reset?
Stop taking it and call your doctor. You can report the problem to the FDA at 1-888-INFO-FDA or online (FDA 101: Dietary Supplements), and tell the order desk at +1 (302) 200-3480 so the company has a record. Get urgent care for chest pain or trouble swallowing.
Who wrote this
Written and reviewed by
Plain-language pages built from the bottle label, the order page and linked public health sources such as NIH, FDA and CDC.
Last updated . Read our editorial standards and how we check reviews. This website is run by a U.S. stocking partner for Glyco Reset, not by the manufacturer. We earn money when you buy through our order links.
Keep reading
More about Glyco Reset
Refund policy
Each refund step, what to put in the parcel, where to send it and how long the money takes to come back.
Read more
Shipping
Where Glyco Reset ships from, how to track it, what to do if it is late, and what to check on arrival.
Read more
Guarantee
The 60-day money-back window from purchase: when it ends, how to claim, and what it does not cover.
Read moreU.S. stocking partner for Glyco Reset
Ready to try Glyco Reset?
Pick 1, 3 or 6 bottles on the official order page. It shows the price, shipping and total before you pay.
- Official order page
- 60-day money-back window
- Tracked shipping